Privacy Policy

Effective Date: July 27, 2026

At Macawoo, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us through our website, digital platforms, and other communication channels. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. ABOUT MACAWOO

Macawoo is a brand strategy and creative agency that helps businesses build, communicate, and grow through strategic branding, visual content production, video production, and digital marketing solutions.

2. Information We Collect

We may collect:

2.1. Personal Information like Full Name, Company Name, Email Address, Phone Number, Business Location, Job Title, Project Requirements, and any other information you voluntarily provide to us.

2.2. Technical Information such as IP Address, Browser Type, Device Information, Pages Visited, Website Usage Data, Referral Source, and other technical information.

2.3. Marketing Information such as Communication preferences, Responses to campaigns, Social media interactions, and other related information.

3. How We Collect Information

We collect information when you:

3.1. Submit an enquiry through our website

3.2. Fill out a contact or consultation form

3.3. Request a quotation

3.4. Communicate with us through email, WhatsApp, or phone

3.5. Engage with our social media platforms

3.6. Subscribe to newsletters or marketing communications

3.7. Browse our website using cookies and analytics tools

4. HOW WE USE YOUR INFORMATION

Your information helps us:

4.1. Respond to enquiries and provide branding, creative, and digital marketing services

4.2. Prepare proposals and quotations

4.3. Manage client projects

4.4. Improve our website and user experience

4.5. Send relevant updates and marketing communications

4.6. Conduct market research and business analytics

4.7. Meet legal and regulatory obligations

All your information collected is used for legitimate business purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

5.1. Understand visitor behaviour

5.2. Improve website performance

5.3. Remember user preferences

5.4. Measure marketing campaign effectiveness

5.5. Analyze website traffic

The cookies can be dissolved through your browser settings.

6. SHARING YOUR INFORMATION

Macawoo does not sell or rent your personal information. We may share information only with:

6.1. Authorized employees working on your project

6.2. Trusted technology providers and hosting partners

6.3. Payment processing providers (where applicable)

6.4. Professional advisers

6.5. Government authorities where legally required

All external service providers are required to uphold suitable confidentiality and security measures.

7. DATA SECURITY

7.1. We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or loss.

7.2. While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.

8. DATA RETENTION

We retain your personal information only for as long as necessary to:

8.1. Deliver our services

8.2. Maintain project records

8.3. Fulfil legal obligations

8.4. Resolve disputes

8.5. Enforce contractual agreements

When information is no longer needed, it is safely erased or anonymized when suitable.

9. YOUR RIGHTS

Based on relevant legislation, you might have the entitlement to:

9.1. Access your personal information

9.2. Correct inaccurate information

9.3. Request deletion of your information

9.4. Withdraw consent for marketing communications

9.5. Request a copy of your stored data

9.6. Object to certain processing activities

Inquiries may be sent using the contact information listed below.

11. INTERNATIONAL CLIENTS

11.1. Macawoo works with businesses across India, the GCC, Australia, Canada, South Africa, and other international markets.

11.2. By communicating with us, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable laws governing our operations.

12. AMENDMENTS TO THIS PRIVACY POLICY

12.1. We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

12.2. The updated version will be published on this page with a revised Effective Date.

13. CONTACT US

13.1. If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at info@macawoo.co.